Customer and Business Needs

The customer is independent aftermarket automotive spare parts wholesaler in North America.

Business Pain Areas:

• Manual ordering of parts via telephone.
• Cumbersome, labour intensive, error prone processes with high overheads.
• Wrong shipping of parts and as a workaround shipping all related parts in addition to requested parts to ensure that the garages got the part they requested.
• No easy way for the garage to double-check and/or track an order.

Customer and Business Needs

A start-up founded by serial entrepreneurs and backed by established VCs trying to provide online physician consultations via Smartphone apps and browser.

Business Needs:

• Indian women, especially in rural India do not get adequate medical advice due to various social, economic and accessibility issues.
• Given the proliferation of smart phones and 3G/4G, celes.care embarked on providing primary doctor consultation via mobile apps.
• The vision is to have a virtual clinic where women can consult with in-house physicians via instant messaging.
• The model is very similar to ‘chat’ support by various commercial companies where in Physicians take the “support” role rage to double-check and/or track an order.

Customer and Business Needs

The customer is a startup founded by serial entrepreneurs to provide cutting edge SaaS based consumer engagement and loyalty program solutions to small and medium merchants.

Business Needs:

• Merchants can run basic loyalty programs right from their smartphones and get into more advanced features via Point of Sale (Register) integration.
• The requirements mandated multilingual, multi-currency features for global roll-out.
• Strong requirement for giving out REST APIs for integration by 3rd party solution providers. Expected to integrate multiple 3rd party APIs.

Customer and Business Needs

The customer is a Texas based start-up founded by serial entrepreneurs to automate medical notes scribbling/medical records by dentists

Business Needs:

• Lack of mobility in the existing application.
• Limited procedure/treatment steps and options in the existing application.
• Some of the steps in examination/pre-procedures/procedures can be missed in medical notes/medical records, resulting in compliance issues.
• Dentists are spending 2-2.5 hours every day to scribble and digitize medical notes/records.

Customer and Business Needs

Customer is a data management and predictive analytics company startup to solve data challenges of its customers, based in Austin.

Business Needs:

• Effortless aggregation of data from all customer touchpoints and getting single view of the customer information.
• Building a data warehouse and using it for many business applications.
• Data Analysts validating their hypotheses quickly and efficiently.
• Providing access to data for Data Analysts and Data Scientists for building Machine learning solutions to solve complex business problems.

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